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FAQ'S

1.) Can I purchase a Joomla template before I install my Joomla database?
2.) Will my template come with all the same web pages, links, and content as the live demo?
3.) Do you offer customization services before or after purchasing a Joomla template, or services that convert an existing html into a Joomla template? 
4.) Is there a return policy?
5.) Does a joomla template purchase include instruction on how to install the template and set it up?
6.) What software do I need to use Joomla?

1.) Q:  Can I purchase a Joomla template before I install my Joomla database?

1.) A:  No, we don’t recommend it.  We ask that all our buyers have Joomla already installed on their server, and have some basic working knowledge of the Joomla infrastructure itself.   Depending on which joomla version template you want to purchase, you need to go to www.joomla.org and locate the appropriate Joomla database. We HIGHLY recommend you install the Joomla database to your server & experiment with the default template, and infrustructor of Joomla prior to purchasing a Joomla template.


2.) Q: Will my template come with all the same web pages, links, and content as the live demo?

2.) A: No.  Because Joomla is a database-driven infrastructure, your template will NOT display as a full site like it does in our live previews when you first upload it. You will need to generate the pages of your site within your Joomla admin by setting up modules, creating articles, creating menus, etc . This is, by definition, how a Joomla, data-base driven website must be developed. IMPORTANT: It will be up to you to develop your site within the Joomla admin. We do provide basic instructions on how to set up your modules, but the rest will be up to you. If you have questions about this, please contact us prior to purchasing.


3.) Q: Do you offer customization services before or after purchasing a Joomla template, or services that convert an existing html into a Joomla template? 

3.) A No, sorry we do not offer customization or Joomla conversion on any of our Joomla products at this time.


4.) Q: Is there a return policy?

4.) A: Sorry, because our templates are intangible products they are non-refundable.   Furthermore, we cannot take responsibility for a customer's lack of Joomla knowledge.  Please ensure you have the prerequisite Joomla knowledge and required software (graphic program for editing your logo) to make use of these templates. We ask that all our buyers have Joomla already installed on their server, and have some basic working knowledge of the Joomla infrastructure itself.  In rare situations, when a template defect emerges, we do offer a refund/exchange policy.


5.) Q: Does a joomla template purchase include instruction on how to install the template and set it up?

5.) A:  Yes, we do provide a comprehensive, template-install instruction file, along with helpful screen shots to aid in setting up your Joomla modules ect.  Note, our instructions do not include how to install the actual Joomla database itself.  We advise all our customers to have joomla already installed.


6.) Q: What software do I need to use Joomla?

6.) A: You will need to install the 1.5x Joomla infrastructures to your server for all 1.5 templates.   In addition, you will need Adobe Photoshop 7+, or a software that allows editing psd layers to modify things such as your logo, and other misc graphics that come with your template.